Terms & Conditions
All offers, contracts, deliveries, and services performed following orders placed by our customers through our online shop at www.rideunlimited.co & usa.rideunlimited.co (hereinafter “webshop”) as well as any orders placed via telephone or e-mail are subject to the following terms and conditions
The products offered in our webshop are intended both for consumers and commercial entities, but exclusively for the end-user.
- A consumer is any natural person who enters into a legal transaction for purposes that cannot be attributed to their commercial or independent professional activity.
- A commercial entity is a natural or legal person or a partnership with legal capacity who, when concluding the contract, acts in the course of its commercial or independent professional activity.
Customer contracts are concluded exclusively in English
Terms and conditions of the customer do not apply, even if we do not explicitly contest them.
2. CONTRACT CONCLUSION
Our webshop offerings are non-binding.
By placing an order in the webshop, the customer makes a binding offer to purchase the relevant product.
Without undue delay upon receipt of the order, we will send the customer a confirmation of receipt. This does not constitute acceptance of the offer, but merely documents that the customer's order has been received.
The purchase contract with the customer is only concluded with our acceptance. The offer is deemed to have been accepted by us as soon as we declare this to the customer in the form of an order confirmation or shipment of the goods.
Any customer who is a consumer shall be entitled to revoke the offer in accordance with the special cancellation policy (refer to "Returns & Guarantees" section on the webshop) and to return the goods.
3. PRICE & PAYMENT
Our prices include statutory VAT, but are net of shipping costs. Prices in non-EU countries do not include VAT. We specifically point out that any customs duties and similar charges shall be borne by the customer.
For customers in the USA, prices at usa.rideunlimited.co are displayed in US dollars (USD$) and do not include state taxes (only collected in the state of Florida).
We offer the following payment methods: credit card and PayPal
When using an external payment service provider (e.g. PayPal) its general terms and conditions apply.
All costs related to financial transactions shall be borne by the customer.
The customer shall have no right of set-off or retention, except to the extent that the counterclaim has not been disputed by us or been determined by a final and binding decision.
After ordering, our products will be shipped to the customer (i.e. handed over to our transporter) at the latest on the date indicated on our homepage. This date is only indicative and may be exceeded depending on availability.
The shipping time limit begins on the day of receipt of the full purchase price (including VAT and shipping costs).
In the event that the product has, upon placement of the offer by the customer, been declared as “In Stock”, we will keep sufficient quantity of the product in stock during a period of ten business days following our acceptance of the customer’s purchase offer. If we do not receive payment during this time period, we are entitled to release the product for sale again.
If after contract conclusion regarding a product described as available in the webshop the product should become unavailable, we are entitled to withdraw from the purchase contract. In such case the customer shall without undue delay be informed and reimbursed any payments the customer has made in respect of the order.
If certain individual components of the ordered goods are not available, we are entitled to replace these with technically equivalent or higher value items.
We are entitled to make partial deliveries of products that are part of a single order and can be used separately. Any resulting additional costs shall be borne by us.
5. PROPERTY RIGHTS
We retain legal title to any product supplied by us until the purchase price (including VAT and shipping costs) for such product has been fully paid.
Mortgaging, transfer of ownership, handling or alteration of the product is prohibited without the prior written consent of the owner.
6. SHIPMENT, INSURANCE, AND PASSING OF RISK
Our electric vehicles are fully assembled and adjusted by qualified technicians in our factory. In order to ensure safe transport, specific components are removed (battery, controllers, etc.) prior to shipment.
After receiving the parcel, the end-user must reassemble these components with help from the assembly instructions included in the parcel, or, if necessary, with telephone assistance from our customer service department.
Our kits come unassembled and the end-user must assemble and install it into its own base vehicle (skateboard or longboard) with the help from the assembly instructions included in the parcel, or, if necessary, with telephone assistance from our customer service department.
Unless expressly otherwise agreed upon, we shall be free to determine the shipping method and the carrier. We shall bear the risk of transport.
The delivery of the ordered products takes place at the delivery address provided by the customer.
We shall only be obliged to properly and timely deliver the product to the carrier. Accordingly, we are not responsible for delays caused by the transport provider. The transit times specified in the webshop shall only be non-binding estimates.
In the event of force majeure, our delivery times may be extended accordingly. Force majeure events shall be deemed to include strikes, lockouts, failure of supply by subcontractors and other suppliers, government or other official interventions as well as any other obstruction that cannot be objectively deemed to have been caused by us.
If the customer is a consumer, the risk of accidental destruction, damage or loss of the delivered product shall pass to the customer upon delivery of the product to the customer or upon the customer’s default of acceptance. In all other cases, such risk shall pass to the customer upon delivery of the product by us to the carrier.
We will insure the products against common transport risks at our expense.
Shipping costs are to be borne by the customer. The shipping costs are (among other) indicated in the order form.
The customer shall bear the usual return shipping costs when exercising the right to revoke in case the delivered product is consistent with the ordered product and the price of the returned product does not exceed EUR 500,00 or in case of a higher price, if the customer has not paid or had not made an agreed partial payment at the time when exercising the right to revoke.
7. RIGHT OF RETURN
Customers, who are consumers, are always entitled to a 14-day right of withdrawal. With regard to the existence or non-existence of a right of withdrawal and the consequences in the case of withdrawal refer to “Returns & Guarantees” section of the webshop.
8. WARRANTY AND GUARANTEE
For specific EU and USA information, refer to “Returns & Guarantees” section of the webshop.
We are liable with regards to intent and gross negligence.
Furthermore, we are liable for the negligent violation of duties
- which enable the proper execution of the contract in the first place,
- which jeopardize the fulfilment of the purpose of the contract
- and of which the customer regularly trusts.
In the latter case we are however only liable for any foreseeable damage typical of such agreements. We are not liable for any slightly negligent violation of obligations other than those mentioned in the preceding sentences.
The above-mentioned exclusions of liability do not apply in case of injury to life, body and health. Liability under any applicable product liability legislation remains unaffected.
Customer claims for damages due to obvious material defect(s) of the delivered products are excluded if we are not notified of the defect(s) within a period of two weeks following delivery of the products.
10. DATA PROTECTION
All personal data will be kept strictly confidential.
We use personal data to enable optimal order processing, delivery of the products, provision of services and payment processing. We may pass on personal data to commissioned service providers and in some cases affiliated companies exclusively within the scope of this purpose
We only store data for as long as we are legally obligated to do so.
11. INTELLECTUAL AND INDUSTRIAL PROPERTY
All the contents of this website (text, images, trademarks, logos, audio and video files, buttons, software files, colour combinations, as well as the structure, selection, arrangement and presentation of its content) are protected by Spanish and international laws on intellectual property. Likewise, without prejudice to the foregoing, the contents of this website are also considered as a computer program and all current Spanish and European Community legal dispositions on the matter are applicable. The total or partial reproduction of this website or any of its contents without the express permission in writing from Unlimited Engineering SL is expressly prohibited.
Website users undertake to respect the rights of intellectual property owned by Unlimited Engineering SL. The users can view the elements of the website and even print, copy and store them on the hard drive of his/her computer or on any other hardware, provided this is solely and exclusively for his/her personal and private use.
The contents incorporated on the Unlimited Engineering SL website have been developed and included by:
Unlimited Engineering SL itself, using internal and external sources, so that Unlimited Engineering SL is solely responsible for the contents developed internally.
Users, through collaborations or voluntary introduction of contents. In this case users are solely responsible for those contents, being Unlimited Engineering SL expressly exempted from any liability that may arise thereof.
Natural and legal persons not belonging to Unlimited Engineering SL either through collaborations directly inserted on the website, either through links, those being solely responsible for the contents so entered, being Unlimited Engineering SL expressly exempted from liability under the terms established by Spanish law.
12. APPLICABLE LAW
Any contracts entered into between us and the customer shall be governed by the laws of Spain under exclusion of the UN Convention on the International Sale of Goods (CISG), without prejudice to any mandatory conflict of laws provision.
13. DISPUTE RESOLUTION
The EU Commission provides a platform for out-of-court settlement. This gives consumers the opportunity to settle disputes in connection with their online orders without the intervention of a court.
The Dispute Settlement Platform can be reached at the following external link: www.ec.europa.eu/consumers/odr
For questions regarding the online settlement of consumer disputes, you can contact the following e-mail address: email@example.com
We always seek to settle disagreements on the service we provide consensually and out of court.
We are, however, not obliged to participate in any conciliation procedures and we can therefore not offer participation in such a procedure.
For the resolution of all disputes and issues related to this website that cannot be resolved on the above mentioned platform provided by the EU Commission, The Arbitration Court of Barcelona shall be entrusted for the administration of arbitration and the appointment of arbitrators which shall settle applying Spanish law.
If the customer is a commercial entity, it is agreed that the place of fulfillment is Barcelona. If a customer who is a commercial entity is also a merchant, the exclusive place of jurisdiction for all disputes arising from or in connection with the purchase contract is also Barcelona. Unlimited Engineering SL is entitled to sue commercial entities at their general place of jurisdiction.
15. SEVERABILITY CLAUSE
Should a provision of this contract including this condition be or become wholly or partially invalid, this shall not affect the validity of the remaining provisions. In place of the ineffective regulation, the relevant statutory provisions apply. The same applies in the case of a regulatory gap.
16. PROVIDER IDENTIFICATION DETAILS
Unlimited Engineering SL
Carrer de la Industria 54, Local 6
Registered at Trade Register of Barcelona
Managing Director: Carlos Kübler
NIF: ES 66811191
Contact address is firstname.lastname@example.org or visiting the above-mentioned address.
Valid: May 2018