Privacy Policy


Last Updated: February 16, 2018

Pursuant to current personal Data Protection law, Unlimited Engineering SL., hereinafter, Unlimited, informs Users of its online Platform of the company’s Privacy and Data Protection Policy which it applies to the treatment of the personal data that the User voluntarily provides to access the Site at and to the corresponding mobile application.

By providing Unlimited Engineering SL. or any of its subsidiaries with their personal information via the electronic forms on the company website or app, the User expressly gives their consent to Unlimited Engineering SL.  or any of its subsidiaries to handle this data under the terms set forth in this clause of the Confidentiality and Data Protection Policy and for the purposes hereafter expressed.

Before registering into Unlimited Engineering SL. or any of its subsidiaries Users should read this Privacy and Data Protection Policy. By clicking the button “Sign up”, Users manifest that they have read and that expressly consent  the present Privacy and Data Protection Policy.

On registering, the User will be required to provide certain information in order to create their profile. Customers should provide the following information: username, email address, telephone number and credit card details. When authorised by Users, Unlimited Engineering SL. or any of its subsidiaries shall gather data related to their location, including their geographical location in real time via the Users’ computer or mobile device.

Once registration has been completed, all Users may access their profile and add or edit the information, as they deem appropriate. The User may access the Platform and create an account through their Facebook profile. The information and data provided by the User shall be permanently available in their User Account and may be modified via the Edit profile option.

The User agrees to enter real and accurate information. The User shall be solely responsible for any damages which Unlimited Engineering SL. or any of its subsidiaries or third parties may suffer because of a lack of veracity, inaccuracy, applicability, or authenticity of the information provided.

The information gathered by Unlimited Engineering SL. or any of its subsidiaries shall only be used for the purpose defined in the General Conditions of Use of the website which can be seen here.

●      Applicable legislation to Users Personal Data (Personal Data Protection)

●      Who is responsible of the Users Data?

●      What is the legitimacy for the treatment of Data?

●      What personal information about Users does Unlimited gather?

●      Why Unlimited collects information about Users?

●      Does Unlimited share the information it receives?

●      What rights do Users have?

●      How do we protect personal data from Users?

●      What about Cookies?

●      Notifications and modifications


Applicable legislation to Users Personal Data (Personal Data Protection)

As part of its commitment to comply with the current legislation concerning data protection at all times, and specifically with Organic Law 15/1999, of 13 December 1999, on the Protection of Personal Data; Royal Decree 1720/2007 of 21 December 2007 implementing Organic Law 15/1999; General Data Protection Regulation (Regulation EU 2016/679); and all other applicable legislation. Pursuant to Article 5 of the aforesaid Organic Law 15/1999, of 13 December 1999, on the Protection of Personal Data, Users are hereby notified that personal information supplied to the website shall be subject to automatic treatment and become part of electronic files belonging to Unlimited, under the responsibility of Unlimited, a company duly included in the General Register of the Spanish Agency for Data Protection, for the purposes set forth on the website: management of the Users registered in the Unlimited Platform.

Basic Information about Data Protection

Identity: Unlimited Engineering SL.- NIF: B66811191

Purpose: Management and provision of requested services

Legitimacy: User Registry and Use of the Platform

Rights: Access, rectify and delete the data, as well as other rights, as explained in the additional information.

Additional Information: The additional and detailed information on Data protection can be consulted in the following sections.

In accordance with the applicable legislation, hereafter is the Privacy Policy that Unlimited uses in the treatment of the data of the Users registered in its Platform.

Who is responsible of the Users Data?

All personal information that is provided or collected by, will be mainly treated by the company Unlimited Engineering SL., which is the responsible of the treatment, and its subsidiaries, Unlimited and any other companies of its group (being understood as a Group those that are part of it).  The Company has its registered office at Carrer de la Industria 54-62, Local 6, 08025, Barcelona, Spain.

Responsible for the treatment of Personal Data

Identity: Unlimited Engineering SL., S.L.- NIF: B66811191

Postal Address: Carrer de la Industria 54-62, Local 6 08025 Barcelona

Telephone: (+34) 93 

Contact Form:


What is the legitimacy for the treatment of Data?

The legal basis for processing the data of the Users is the execution of the User Registry in the Unlimited Platform and the subsequent use that the User may make of it.


What personal information about customers does Unlimited Engineering SL. or any of its subsidiaries gather?

The Unlimited Platform (which includes the Website and the "App") is used by both the Users and the Suppliers. The Suppliers group includes the Independent Professionals that collaborate with Unlimited and the stores with whom Unlimited maintains a commercial agreement ("Partners"). The information Unlimited receives from its Users is collected as shown below.

a) Information that the User facilitates to Unlimited directly

Unlimited collects and keeps some information that the User introduces in the Unlimited Platform or that the User itself facilitates to Unlimited in any other way:

  • Registration data: the information the User provides Unlimited when creating an account in the Unlimited Platform. That is, the username and the email address.

  • Data from the User Profile: the information Users add in the Platform in order to use the services provided by Unlimited. That is, the mobile phone of the User. The User can see and edit the personal data of their profile at any time they wish. Unlimited does not store the credit card details of the User.

  • Data from the User Account: information of the orders made by the User, as well as, the evaluations and/or comments that the User makes about his/her orders.

  • Additional information that the User wants to share: information that the User provides to Unlimited with other purposes. For example, the billing address, in case the User requests to receive invoices.


b)   Information that the User facilitates to Unlimited indirectly

  • Data from usage: Unlimited collects usage data about the User whenever he/she interacts with the Unlimited services.

  • Application and device data: Unlimited collects data from the device and application the User uses to access the services of Unlimited. These are:

  • The IP address that the User uses to connect to the Internet with his/her computer or mobile.

  • Information about the User computer or mobile, such as his/her Internet connection, browser type, version and operating system, and device type.

  • The full clickstream of Uniform Resource Locators (URLs), including date and time.

  • The browsing history and user preferences.

  • Source data: if the User arrives at a Unlimited website from an external source (such as a link on another website or in an email), Unlimited records information about the source that referred the User to Unlimited.

  • Data derived from "cookies": Unlimited uses its own and Third -Party Cookies to facilitate the navigation of its Users and for statistical purposes (see Cookies Policy).

  • Information from external parties: Unlimited may collect User personal information or data from third parties if the User gives permission to those third parties to share such information with us.  For example, in the event that the user creates an account through Facebook, Facebook could provide us with personal data of said User in the event that he had them in his Facebook profile (name, gender, age...).

  • Geolocation Data: in case Users authorize it, Unlimited will collect data related to its location, including the real time geographical location of the user's computer or mobile device.


Why does Unlimited collect information about its Users?

1.- Unlimited uses the information that collects from the User to perform the services requested through the Unlimited Account, according to the mechanism described in the Terms of Use.

2.- Unlimited also uses the information to investigate and to analyze how to improve the services provided.

In particular, Unlimited may use the data to ensure the proper use of the products requested in its Marketplace (ensure pharmaceutical advice, guarantee delivery over 18 years,...)

For example, when intermediating in the collection of Pharmaceutical products, when the User accesses the Platform, in the Pharmacy space, expressly authorizes Unlimited to provide the necessary personal information to the pharmacist.  This way, the pharmacist which is responsible for the dispensation of products, will be able to contact the buyer if he considers it appropriate as well as to send him the information corresponding to the treatment that allows the correct use of the products. In this sense, the delivery of the order will be carried out guaranteeing the Pharmaceutical Council.

3.- Unlimited may use the User information for internal purposes designed to keep the services secure and operational (i.e. testing purposes, to prevent abusive activity like phishing or fraud and troubleshooting).

4.- Unlimited internally performs statistical and other analysis on information that collects to analyse and measure user behaviour and trends and to understand how people use the services.

5.- Unlimited may use the personal data provided by the User to make communications via email and / or send SMS to the User about the operative of the service. Unlimited will send messages to the User's mobile phone with information regarding the status of the requested order, and once it has finished, Unlimited will send a summary / receipt of the order including the price of the order to the User's email. By registering on the Platform, it will be understood that the User accepts this Privacy Policy and, therefore, authorizes Unlimited to make both communications.

6.- With the consent of the User, Unlimited may send promotional messages and / or offers regarding the service offered to the Users' e-mail. If a Unlimited User does not wish to receive such information and / or commercial communications may at any time opt for the option to "unsubscribe" in the e-mail, and consequently, Unlimited will immediately cease sending the above-mentioned information.

7.- Likewise, Unlimited, with the prior consent of the User, may use the address of delivery of the order entered by the User for the purpose of carrying out promotional activities for the delivery of samples or free products (i.e. home delivery of free samples) together with the delivery of the order, as long as they are authorized by the Users.

8.- As described previously, if you connect your Unlimited Account with your account on a Social Media or third-party platform, Unlimited may use the information that the User make available through the applicable Social Media or third party platform and that the applicable Social Media or third party platform has made available to Unlimited, in accordance with the privacy or other settings that are applicable to your Social Media or third party platform account.

9.- The Service performed by Unlimited is based in determined countries of the European Union and some territories of Latin America. Unlimited states that these servers comply with the applicable legislation on Data Protection and with the commitments set out in the present Data Privacy Policy.  The Unlimited Users expressly authorizes to the subsidiaries of the Unlimited group to access their personal data from any territory for the purpose of providing the service requested by the User.

10.- As described in the next section, Users Data is not disclosed to any third party except (i) for providing the services Users request, if it is strictly necessary, in case Unlimited collaborates with third parties, (ii) when Unlimited obtains express consent and permission from the User (iii) when it is required by a competent authority in the exercise of its duties (for example in order to investigate, prevent, or take action regarding illegal activities), or (iv) as otherwise required by law.

11.- If ownership of Unlimited changes or all or substantially all Unlimited’s business assets are acquired by a third party, the Users expressly consent to Unlimited transferring the Users information to the new owner or successor entity so that Unlimited can continue providing the services requested. Unlimited states that it will notify the Spanish Agency for Data Protection of such transfer if the above situations occur.

12.- Unlimited does not use the Users Data other than as described in the present Privacy Policy and the Terms of Use.

How long will Unlimited keep the data?

The personal data provided will be kept as long as the User does not request its suppression for a period of 24 months since his/her last interaction with the Platform.

●     Does Unlimited share the information it receives?

As indicated in the previous section, the personal data that Unlimited collects will be exclusively used to achieve the object defined in the "Terms of Use".


In order to achieve this objective and the excellence in the provision of the service, Unlimited will share certain personal data of the User with:

  • Third- Party service providers: Unlimited providers who execute orders, send packages, and / or carry out the delivery services will have access to the personal information of the Users that is required to perform their functions, but they won’t be able to use it for other purposes. These suppliers must treat personal information in accordance with the present Privacy Policy and the applicable legislation in the matter of Data Protection.

  • Providers with whom Unlimited maintains a commercial agreement: through its website and mobile application, Unlimited can be used to make direct purchases of products and/or services from stores which have an agreement with Unlimited. In such cases, the User's email and postal addresses and contact information will be shared with the store for the sole purpose of facilitating the transaction.

  • The User may also receive emails from Unlimited and/or the store to confirm the order, arrange a return or ask for the User's opinion of the transaction. Stores will never receive nor be authorised to request credit card information pertaining to Unlimited Users. All information provided to stores outside Unlimited's control shall not be covered by this Confidentiality Policy.
  • Security Companies: Unlimited may disclose personal information and account data of its customers when it is believed that disclosure is necessary for compliance with the law, to enforce or apply the "Terms of Use" or to protect the rights, property or security of Unlimited, its users or third parties. This includes, therefore, the exchange of information with other societies and organizations for the protection against fraud and the reduction of credit risk.

  • Payment gateway: Unlimited does not store the credit cards data of the Users nor stores data that may relate the identification of the means of payment with the identity of its owner. However, the identification data of the credit / debit card (number and expiration date) are stored by the payment service provider chosen by Unlimited, whose security measures are high as long as it is PC1 Compliant according to the Data Security Standard for the Payment Card Industry or PCI DSS.

  • Unlimited may share information with law enforcement agencies and / or third parties regarding requirements of information related to criminal investigations and alleged illegal activities.

  • The subsidiaries of Unlimited Engineering SL.: Unlimited may transfer certain personal data of the Users to its subsidiaries for internal administrative purposes, which includes the processing of personal data of customers. Users accept that when registering in the Platform in any country in which Unlimited operates, the User’s data will be stored in the database of Unlimited in Ireland and treated by the Spanish company, Unlimited Engineering SL. or any of its subsidiaries.

  • With the User consent: apart from what abovementioned, Unlimited will inform the User in case some information about the User is shared with Unlimited’s commercial partners or third parties with a different purpose of the ones expressed in the present document (i.e. commercial purposes). The information will be given to the User in order to give him/ her the chance to oppose to the share of information.

  • With the consent of the User: to third parties not commercial partners, but with a link with Unlimited, as long as there is prior and unequivocal authorization by the User.

None of the above data communications will include selling, renting, sharing or otherwise disclosing personal customer information for commercial purposes in a manner contrary to the commitments made in this Privacy Policy.


What rights do Users have?

Unlimited gives the User access to a large amount of information about his/her account and his/ her orders at so that he/she can see, and in certain cases, update that information.

All Users may access their profile and add or edit the information, as they deem appropriate. The User may access the Platform and create an account through their Facebook profile. The information and data provided by the User shall be permanently available in their User Account and may be modified via the Edit profile option.


What options do Users have?

The User may exercise their rights to access, rectification, cancellation or opposition. The exercising of these rights is strictly personal and thus the affected party will be required to accredit their identity. The exercising of these rights should be undertaken by the owner of the data, indicating their address and providing a copy of their National Identity card, passport or other such supporting document, contacting Unlimited through the Contact Form.

As indicated above, if the User wishes to stop receiving emails from Unlimited, the User can adjust their subscription options in the email tray and press the "Cancel Subscription" button.

In addition, Users may choose that Unlimited does not know its geolocation. Most mobile devices give its Users the ability to disable location services. Most likely, this possibility is found in the configuration menu of the device. If Users have questions about how to disable the location services of their device, Unlimited recommends to the Users that they contact the manufacturer or their mobile service provider.

How do we protect personal data from Users?

Unlimited has adopted all necessary measures to ensure the required level of security, based on the nature of the personal data and the circumstances of its treatment, in order to prevent, as far as possible and where so permitted by current technology, its alteration, loss, treatment or unauthorized access. The personal information supplied to Unlimited will not be ceded to any third party without the prior authorization of the owner of said data.

What about Cookies?

This website uses its own and third-party cookies in order to facilitate the browsing experience. For further information, consult our Cookie policy here.


Notifications and modifications

As stated before, all users may exercise their rights to access, rectification, cancellation or opposition to the treatment of their personal data. Users can exercise these rights or ask about the present Privacy Policy through the Contact Form.

As Unlimited business changes constantly, our Privacy Policy, Cookies Policy and Terms of Use change accordingly.  Unless stated otherwise by the Users, Unlimited could send Users notifications related to important changes and modifications of those documents via email.  Nevertheless, Unlimited will never materially change its policies and security practices to make them less protective of customer information collected in the past without the previous consent of the affected customers.

In case of discrepancy between the translated versions and the Spanish version of this text, the latter will prevail.